zuerst war ich ja ein bisschén traurig, aber jetzt....
direkt aus dem chat:
Stef: I thought the cover and ingrediants of the lippies have changed... i wouldn't have orderd them... Welcome Stef! Please hold while we contact a representative. If a representative does not respond in a few seconds, then he/she is not available at this time.Currently 4 chat request session(s) before you.
You are now speaking with Jacob of Contributions.
Jacob: Hello Stef!
Jacob: How are you today?
Stef: thanks i am fine.
Stef: greetings from germany!
Stef: i recieved my package today and was quite surprised...
Stef: i thought the cover and ingrediants have changed from the lippies
Jacob: You mean the packaging itself?
Stef: both, coverage of lippies and ingrediants
Stef: this is what i read on the old page, lippies will change
Jacob: I'm sure they still have back stock of the old Lippies, and once that runs out the new ones will be put into orders.
Stef: that is not such a nice info when you are really waiting and wanting the new ones
Jacob: I'm sorry.
Stef: i orderd 5 old ones, just in case i dont like the new ones, and now i have two more old ones. i even waited to order from the new side.
Jacob: I am finding out about these Lippies because I didn't realize they were changing them.
Stef: now or do i recieve an email?
Jacob: I will let you know what I find out here in a moment.
Stef: thanks so much
Jacob: Your very welcome.
Stef: you are such a nice team and anyhow i will continue ordering at edm my life long
Jacob: If you give me your address we will ship EVERY new lip gloss to you.
Jacob: One of each.
Jacob: No charge,
Jacob: .
Stef: WOW
Stef: Germany
Jacob: So the old ones werent supposed to be in stock anymore and the owner of the company understands that an ingredient mix up is not a good thing.
Stef: thank you thank you thank you
Jacob: And he told me personally to send you one of each new one.
Jacob: Your welcome.
Stef: wow just amazing
Stef: may i ask one more question?
Stef: i have another question about my new puff jar, because it came without a sifter. do i just have to fill in the foundation and by using the puff jar the foundation 'comes up by itself'? i do not have to open the puff jar? just to refill the foundation?
Jacob: Of course.
Jacob: Yes, it comes through the puff.
Stef: thank you
Stef: qou saved my day
Stef: edm is great,this is what i will wirte in the german beautyjunkies forum
Stef: say hi to everyone, and keep it up!
Jacob: we are glad you are happy with Everyday Minerals! Anything else I can do for you?
Jacob: and just to make sure does this look right?
Stef: nothing else,that is correct, and i am happy!
Stef: bye
Jacob: Bye!